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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Mahoney

April 10, 2026

5  out of  5
rating by Sean Mahoney
"James is always a pleasure to work with!"
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Michele Esfeld

April 9, 2026

5  out of  5
rating by Michele Esfeld
"Heather was super helpful and did an amazing job working through the forms to add a life insurance policy. Heather was so sweet and friendly, give her call for next insurance need!"
We responded:
"Hey Michele, thank you for the kind review! Heather is super helpful and does a great job taking care of our insureds. "
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dallas james

March 31, 2026

5  out of  5
rating by dallas james
"After an accident I needed not only to change my existing policy but get paid on the car I had totaled . I found a car rather quickly and had put money down but needed the money from my totaled car to finalize the deal. I brought some documents to the office they were then hand mailed , James called the process center explained the situation the center called me ( same day ) to help to rush the process and got the check in the mail 5 days later . This not only showed outstanding customer service but also allowed me to keep my word to the dealership. James is the gold standard for a community insurance agency /agent and reflects well on State Farm as a company."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that James and our team were able to support you quickly and help you through such an important time. It means a lot to know we could make a difference and help you keep your commitment to the dealership. We truly appreciate your kind words and your trust in State Farm. If you ever need anything else, please don’t hesitate to reach out!"
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Dianne Dercher

March 24, 2026

5  out of  5
rating by Dianne Dercher
"I recently called to get a copy of our insurance to get car tags for two automobiles.I have never had better customer service in my life. A nice person named Jennifer answered the phone and within two minutes, ( I am no exaggerating!) they were in a pdf. file in my email. If only the government could run as smoothly as this agency!!!"
We responded:
"We are grateful for your 5-star review, Dianne! Thanks for taking a moment to share the positive experience that you had with Jennifer. We appreciate you! "
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Suzannah Smith

March 17, 2026

5  out of  5
rating by Suzannah Smith
"James and his team are an excellent agency to handle your insurance needs. Very personable and cares about what they can do for you."
We responded:
"Thanks so much for the fantastic rating, Suzannah! We are so glad you had a positive experience with us here on State Farm Agent James Bolte’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Avinash Reddy

March 11, 2026

5  out of  5
rating by Avinash Reddy
"Great experience with James at State Farm! He was very friendly, patient, and took the time to explain everything clearly. The process was fast, and the price he offered was very competitive. Really appreciate the excellent customer service. Highly recommend James if you’re looking for good insurance support."
We responded:
"Avinash, thank you for such a wonderful review. "
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Alex Beshears

March 6, 2026

5  out of  5
rating by Alex Beshears
"James is Goated 🐐 🐐 🐐"
We responded:
"Hands down the best review yet🥇 We appreciate you and your business, thanks Alex! "
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nick warren

February 25, 2026

5  out of  5
rating by nick warren
"James is the man."
We responded:
"Thank you for the fantastic review, nick! We are always here to help with your insurance needs here in Overland Park . "
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Tyson Walton

February 23, 2026

5  out of  5
rating by Tyson Walton
"Jennifer was fabulous to work with! She answered all my questions and concerns. Loved working with her!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to answer all of your questions, and we are happy to know that Jennifer took such great care of you! "
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Rachelle

February 17, 2026

5  out of  5
rating by Rachelle
"Great customer service! James saved me $100 a month! He cut my insurance premium by half."
We responded:
"Thank you so much for the great review! I’m glad we were able to cut your premium in half and save you over $100 per month! That’s what we love to do — great service and real savings. Appreciate you!"
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Melinda Harvey

February 16, 2026

5  out of  5
rating by Melinda Harvey
"We’ve had State Farm for our auto insurance for decades - last week our homeowners insurance estimate came to us from a separate agency and it was an insane amount - I called State Farm to shop around and get a quote. I spoke with Jennifer who got me a similar policy for a substantial amount less - within hours I was able to get the new homeowners insurance submitted and processed as well as bundle our car insurance and save 15% on those premiums as well. It’s wonderful to have a person answer the phone and not go through an automated phone system- they treat you like family, are very timely in their response and do what they can to get you the best deal. I am so happy with their help and professional treatment!"
We responded:
"Thank you so much for your kind review and for trusting us with your insurance needs over the years! We’re thrilled to hear that Jennifer was able to provide you with excellent service and help you save on both your homeowners and auto insurance. Our team truly values treating every one of our insureds like family and making the process as smooth as possible. We appreciate your loyalty and look forward to continuing to serve you in the future!"
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Demarcus Brown

February 11, 2026

5  out of  5
rating by Demarcus Brown
"James Bolte Has taken care of me for two years. He is always a pleasant conversation and really cares about the client as does the whole team. Once my rates drop, I will be returning to State Farm. Thanks for the amazing experience!"
We responded:
"Thank you for your kind words! It means a lot that you trusted my team and I over the past two years. We understand that rates matter, and we’ll be here anytime you’re ready to come back. Wishing you all the best! "
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Genna Mast

February 9, 2026

5  out of  5
rating by Genna Mast
"James is great! Quick & Easy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Bolte’s Team. "
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Emily Jalali

February 6, 2026

5  out of  5
rating by Emily Jalali
"Let me tell you this about this guy and his team! They are AMAZING!!!! They are compassionate, capable, experienced, knowledgeable, and one of my favorite things is-they are FUN to talk to!!! They jive laugh, communicate, care. Second is that they are THE MOST AFFORDABLE out here. For full coverage, liability, whatever I don't care. All of it. Ive never met nor even live in the same city as they, but I feel like I've known em forever! 10/10 recommend, and have recommended! We are happy, we are staying. Thank you James & Team (Kate & Heather you my girls😘)"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support for our State Farm Team. "
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Josh in KC

February 3, 2026

5  out of  5
rating by Josh in KC
"We've always had a great experience with this State Farm office! The team is incredibly helpful and always responds promptly to any questions I have. They take the time to explain everything clearly, making the whole process easy and stress-free. Highly recommend!"
We responded:
"Josh, thank you for sharing your thoughts about our office. We appreciate your feedback and business! "
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Shannon ward

January 30, 2026

5  out of  5
rating by Shannon ward
"Thank you for helping me through my car accident, James!! You are the best!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to our team to know that we were able to assist with your accident. We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out anytime. "
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Hanna Wilson

January 27, 2026

5  out of  5
rating by Hanna Wilson
"Very professional, knowledgeable and the best customer service. You won’t be disappointed!"
We responded:
"Hi Hanna, thank you for sharing your thoughts on our office! We appreciate you and your support. "
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Jacob C

January 20, 2026

5  out of  5
rating by Jacob C
"Brendan was very kind and professional and answered any and all doubts a had. Gave me a way better price than progressive by 2x. He made my first experience in 6 years of getting insurance a good one!"
We responded:
"Thank you so much for the 5-stars, Jacob! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Robin Willett

December 22, 2025

5  out of  5
rating by Robin Willett
"James and Kate helped me understand my new Salon insurance policy and were amazing to work with!"
We responded:
"Robin, thank you for the kind words. We’re thankful that you gave us the opportunity to help. "
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SJK

December 17, 2025

5  out of  5
rating by SJK
"A very friendly and informative discussion regarding our insurance needs."
We responded:
"We sure do aim to be friendly and informative. Thanks for sharing your experience with our agency. "
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Jacob johnson

December 12, 2025

5  out of  5
rating by Jacob johnson
"Super helpful, honest and fast. I couldn’t ask for better insurance!!"
We responded:
"Thank you for your kind words! We are grateful for your business and support! "
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Jill Edgett

December 11, 2025

5  out of  5
rating by Jill Edgett
"Great service"
We responded:
"Jill, thank you for your review and support! "
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Shelley Collier

December 9, 2025

5  out of  5
rating by Shelley Collier
"I’ve always had exceptional experiences, quick responses to my questions and very professional service."
We responded:
"Shelly, thank you for taking the time to leave us a kind review. "
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stephanie stephens

December 5, 2025

5  out of  5
rating by stephanie stephens
"Wonderful agent to deal with always quick to respond to phone calls or messages and very responsive and knowledgeable about their insurance. Love knowing I have an agent I can depend on! Keep up the great work!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such a positive experience and that our team has been able to provide quick, knowledgeable, and dependable service. We truly appreciate your support. "
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Heather Tyler

November 24, 2025

5  out of  5
rating by Heather Tyler
"The staff make the difference completely!"
We responded:
"Heather, we do have a great staff! Thanks for your support! "